Terms of Service

1. Acceptance of Terms

By accessing or using Gotomo ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Gotomo is a social platform that facilitates connections between users through curated group experiences. We provide:

• Personality-based matching to group compatible individuals
• Coordination and booking of group experience venues
• Reservation management for participating venues

Important: Gotomo acts as a facilitator and matchmaker. We help find experiences and make reservations, but the actual experiences are provided by third-party venues.

3. User Responsibilities

As a Gotomo user, you agree to:

• Provide accurate information during registration and profile creation
• Treat other participants with respect and courtesy during experiences
• Arrive on time for booked experiences
• Pay for your own food, drinks, and activities during experiences (unless otherwise specified)
• Follow venue rules and guidelines
• Not engage in any illegal, harmful, or disruptive behavior

4. Payments & Fees

Users are responsible for:

• Subscription fees or per-event fees as displayed at the time of booking
• Personal expenses during experiences (food, drinks, activity costs)
• Any damages caused to venue property through negligent behavior

Gotomo fees cover matchmaking, coordination, and reservation services only.

5. Cancellations & Refunds

Cancellations made 7 or more days before the experience date allow you to rebook freely, and it won't count against your monthly experiences. Cancellations made less than 7 days before will count as a used experience. But hey, life happens, so you get 1 free late cancellation per month, no questions asked.

6. Limitation of Liability

Gotomo is not responsible for:

• The quality or safety of third-party venues
• Actions or behavior of other users during or after experiences
• Personal belongings lost or damaged during experiences
• Any outcomes of connections made through the platform

Users participate in experiences at their own risk and should exercise personal judgment and caution.

7. Code of Conduct

Gotomo has zero tolerance for harassment, discrimination, or inappropriate behavior. Violations may result in immediate account termination without refund.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

9. Contact

For questions about these Terms, contact us at hello@gotomo.co