Privacy Policy
Last updated: December 16, 2024
1. Information We Collect
To provide our matching and experience services, we collect:
- Account Information: Name, email address, phone number
- Profile Information: Age, gender, relationship status, work schedule, personality quiz responses
- Booking Information: Experience preferences, dietary restrictions, booking history
- Usage Data: How you interact with our platform
2. How We Use Your Information
We use your information to:
- Match you with compatible people for group experiences
- Book and manage experience reservations
- Communicate about upcoming experiences and account updates
- Improve our matching algorithms and service quality
- Ensure safety and enforce our community guidelines
3. Information Sharing
We do not sell your personal information. We may share limited information with:
- Experience Venues: Basic booking details (name, group size, dietary restrictions)
- Other Group Members: First name only, shared during the experience
- Service Providers: Payment processors, communication services (under strict confidentiality)
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure data storage, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Upon account deletion request, we will remove your personal data within 30 days, except where retention is required by law.
7. Cookies & Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us at hello@gotomo.co