Privacy Policy
Last updated: January 8, 2025
Vybly ("we," "us," or "our") values your trust. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use our platform, website, and services (collectively, the "Services").
This policy applies globally and is designed to comply with applicable data protection laws, including but not limited to:
- GDPR (European Union)
- PDPA (Singapore)
- CCPA / CPRA (California, USA)
- UK Data Protection Act
- LGPD (Brazil)
- PIPEDA (Canada)
- Privacy Act 1988 (Australia)
- PIPL (China)
Where local laws provide additional rights, we honor them accordingly.
1. Information We Collect
We collect only the data necessary to operate and improve Vybly.
1.1 Personal Information
- Identity & Contact Data: Name, email address, phone number
- Profile Information: Preferences, quiz responses, profile photos
- Communications: Messages sent to support, feedback, and in-app communications
- Transaction Data: Payment status, transaction references (payment details are handled securely by third-party payment providers)
- Location Data: IP-based location or device location (when enabled)
- Device & Usage Data: Browser type, operating system, session logs, and interaction data
2. Legal Basis for Processing
Where required by law, we process personal data based on one or more of the following legal grounds.
3. How We Use Your Data
We use your personal data to:
- Create and manage your account
- Curate and facilitate group experiences
- Communicate event details, updates, and confirmations
- Provide customer support
- Improve our products, services, and algorithms
- Conduct analytics and research
- Enforce our Terms & Community Guidelines
- Meet legal and regulatory requirements
4. Matching, Analytics & Marketing
4.1 Experience Matching
Vybly uses your preferences, activity, and feedback to help curate compatible groups. Matching outcomes are probabilistic and not guaranteed.
4.2 Analytics & Audience Matching
With your consent, we may share limited, hashed personal data (such as email or phone number) with trusted platforms like Google or Meta for:
- Audience matching
- Lookalike audience creation
- Measuring marketing effectiveness
These partners are not permitted to use your data for their own independent purposes.
You may opt out at any time via account settings or by contacting contact.vybly@gmail.com.
5. Data Sharing & International Transfers
We may share your data with:
- Payment processors
- Cloud infrastructure providers (e.g. AWS, Firebase)
- Analytics and product tools (e.g. Google Analytics, Mixpanel)
- Legal or regulatory authorities where required by law
If data is transferred across borders, we apply appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (BCRs)
- Adequacy decisions where applicable
6. Data Retention
We retain personal data only for as long as necessary to:
- Provide the Services
- Meet legal, accounting, or regulatory obligations
You may request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Opt out of data sale or sharing (where applicable)
To exercise your rights, contact us at contact.vybly@gmail.com.
8. Consent & Choice
We use clear, compliant consent mechanisms, including:
- Explicit opt-in during signup
- Granular consent for marketing and profiling
You may update your preferences at any time through your account settings.
9. Cookies & Tracking Technologies
Vybly uses cookies and similar technologies to improve your experience.
9.1 Types of Cookies
- Strictly Necessary: Required for platform functionality
- Performance & Analytics: Help us understand usage
- Functional: Remember preferences
- Advertising & Measurement: Support marketing effectiveness
9.2 Managing Cookies
You can manage cookie preferences via:
- Our cookie consent banner
- Browser settings
- In-app privacy controls (where available)
10. "Do Not Sell or Share"
Vybly does not sell personal data in the traditional sense. However, some data sharing for analytics or advertising may be considered "selling" or "sharing" under California law.
Consumers have the right to:
- Know what personal data we collect
- Request deletion or correction
- Opt out of sale or sharing
- Limit use of sensitive personal data
Requests can be submitted by emailing contact.vybly@gmail.com with the subject line: "CCPA / CPRA Request"
11. Children's Privacy
Vybly is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Data Security
We apply industry-standard technical and organizational safeguards, including:
- TLS encryption
- Access controls and authentication
- Tokenization and secure storage practices
While no system is completely secure, we continuously review and improve our safeguards.
13. Policy Updates & Contact
We may update this Privacy Policy from time to time to reflect legal or operational changes. Material updates will be communicated via email or in-app notifications.
For privacy-related questions or requests, contact: contact.vybly@gmail.com